In General

Citywide Contracts Ltd. Trading as www.wardrobesmade2measure.co.uk owns and operate this Website.  This document governs your relationship with www.diyhomekit.co.uk. Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by  www.wardrobesmade2measure.co.uk has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Citywide Contracts Ltd. will not share any details you might provide with any other body or organisation.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and [Your Online Store URL] will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.wardrobesmade2measure.co.uk or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.wardrobesmade2measure.co.uk  and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from courier delays or force majeure for which we will not be responsible.

In order to contract with www.wardrobesmade2measure.co.uk you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us Citywide Contracts Ltd. retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Displayed prices at time of ordering are the “Total Price” you pay and may be offered for a limited period under Promotional Offer’s.

(c) Price and Payment 

VAT may not be applicable under “Promotional Offers” at time of purchase. You must pay by submitting your order and we can take payment immediately or otherwise before delivery of the goods.

Delivery

We provide FREE delivery on all orders over £1000, any order under the value will be charged at £120. We only to deliver to UK addresses only.

Our normal delivery period for bespoke goods is within 30 Days from receipt of deposit. Whereas we will do all we reasonably can to meet this timeframe it will not be the essence of the contract.

You must inform us of impending Holidays or exclusion dates at time of order. We will need to know if there are specific limitations for delivery vehicle access “narrow entry gates” etc. Goods will be delivered to the address you provide us. This address must be the mailing address for credit or debit card provided at time of order, unless written arrangements have been provided by you prior to delivery. We do not generally deliver to addresses outside England and Wales.

You agree we may need to deliver goods in instalments in which case you will not be required to pay an additional charge. If you or your nominee fail, through no fault of ours, to take delivery of goods an additional delivery charge will be added and at your cost.

The goods will become your responsibility once delivery has been complete. You must, if reasonably practicable, examine all goods before accepting same. In the event of goods being damaged on delivery, you must notify us in writing within 3 days from receipt of order.

Furniture smaller than 1.4 meters in height may come pre assembled, orders over this size will be packaged ready for assembly. In most cases the good will require one or more persons to help unload your delivery. Note: our appointed driver will not carry goods inside any premises.

Conformity and Warranty

We will supply goods in conformity with the contract. Upon delivery the goods will:

be of satisfactory condition and conform to their description. Said goods will be fit for the purpose for which they are intended

Right to Cancel

You may cancel your order without liability by informing us in writing before:

• a “conformation of supply document is made”.

This is a distance contract and as such normal cancellation terms expire after 14 days of order. Note: Normal Cancellation Rights do not apply to a contract for the following goods:

• Goods which are made to your specifications or clearly personalised.
• Goods which are liable to deteriorate or expire rapidly.
• By entering into this contract you agree to abide by its terms.

Dispute’s Complaints 

For your protection, the Contract is governed by the Law of England and Wales. As such any disputes arising can be submitted to the jurisdiction of England and Wales. We operate a complaints procedure which we use to try resolve amicably any issues. Please let us know in writing to our Business address should you have complaints or comments.

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